Moneycontrol.com |
You could soon claim refund from e-commerce firms for selling you fake goods
Moneycontrol.com Though the Department of Industrial Policy and Promotion (DIPP) has guidelines for customer redressal when they receive fake products, it is not mandatory for e-commerce companies to follow the norms. A News18 investigation in December last year found ... Government considering a mechanism to compensate customers who got counterfeit products from e-commerce ... Government To Hit Back Counterfeit Products, Seeks Options To Compensate Consumers |
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