Just half of ecommerce companies do regular usability testing (but 60% planning conversational commerce) - Econsultancy (blog)

Just half of ecommerce companies do regular usability testing (but 60% planning conversational commerce) - Econsultancy (blog)

Just half of ecommerce companies do regular usability testing (but 60% planning conversational commerce) Econsultancy (blog) With global ecommerce sales predicted to rise to over $4 trillion by 2020, competition between online retailers has never been more intense. According to Econsultancy's Ecommerce Performance report, which is based on a survey of more than 400 ecommerce ...