Super-shopper chat bots poised to disrupt e-commerce | Expert column - Virginian-Pilot

Super-shopper chat bots poised to disrupt e-commerce | Expert column - Virginian-Pilot

Virginian-Pilot

Super-shopper chat bots poised to disrupt e-commerce | Expert column Virginian-Pilot One of the most affected will be e-commerce. As bots do the shopping for humans, many old assumptions will crumble, leaving massive disruption in its wake. The current ecommerce industry is built around the assumption of the inefficient human shopper.